Questionnaire to reveal better information - Rich Rogers
Yes, you heard it right. The more number of questions that you ask about the software based on the context, you reveal more information to the stakeholders.
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Yes, you heard it right. The more number of questions that you ask about the software based on the context, you reveal more information to the stakeholders.
This mindmap is inspired by Jared Spool’s brilliant article on UX Tipping Point. As per Jared Spool, the UX Tipping Point is the moment when an organization no longer compromises on well-designed user experiences. Before they hit the tipping point, they might talk about great design, but they’ll still ship a mediocre experience. However, once they’ve passed it, design has become an embedded part of their culture and DNA. Mr. Spool also points out how giving rewards for shipping features over delivering great experiences is spoiling organizations from reaching the UX Tipping Point. Read more at https://medium.com/uie-brain-sparks/beyond-the-ux-tipping-point-ac5ee6c4a7e2#.tj912ecls
The term user experience was coined by Donald Norman in the 1990s. A review of his earlier work suggests that the term "user experience" was used to signal a shift to include affective factors, along with behavioral concerns, which had been traditionally considered in the field. Every product/service solves an unmet need or a glaring problem. Solving an unmet need or a critical problem is one thing. Creating a delightful experience while getting work done is another thing. While any user might start using the product to accomplish some tasks, one of the aspects that might retain the user or improve loyalty is user experience. Understanding how users feel involves becoming aware of man-machine interactions using techniques like interviewing users, watching how users use products in real world, studying how psychology and cognitive science works. This knowledge then, can be used to improve the overall user experience. Sadly, many of those who talk about UX as though it’s a set of tools and approaches often forget about the human side of products. A range of tests can be performed while a user is engaging with a piece of software to ensure that the user is never forgotten at any point of the development process. Some of these tests include usability testing, A/B testing and so forth.
You often get text fields to be tested, but do you know in how many ways you could test it?
Pranav KS recently started his career in software testing and its amazing the way he tests the software and learns every day at his work.