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Are you doing BVA (Boundary Value Analysis) tests? May be you are doing it wrong. No matter how you are doing it, this mindmap shall shed light on some cool tests to be done or which may help your brain trigger more test ideas based on your testing context or project context.
Your users may not want to delete their account, but deactivate it for a while for whatsoever reasons. Now, there are various tests in order to help your users deactivate account in a smoother way and not panic. This mindmap helps in doing some of the tests for deactivate account feature.
Security question and security answer is part of AUTHENTICATION to initiate forgot password, login to your bank account etc. Any sensitive data that needs to be accessed may need users to answer security answer for respective security question. This mind-map sheds some light to get started with testing security question and security answer feature.
Its easy to say, "I test like user". Let us admit that, we can't test exactly like how users do. Users are users and even when we testers test and feel like we are testing like users, but in actual its our tester instinct mixed with a bit of user mindset may be. We don't know for sure! However, the good news is we could use various approaches in order to test like users to certain degree. And one of the approach is "Personas Based Testing" where you create personas of various types of users and this mind-map helps you to build a better testing methodology based on the context of your app testing.
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You may have been using One Time Password for various applications which requires sensitive transactions which could involve money or any kind of sensitive data which need not be ONLY money transaction.